Course description

This course will guide you through the basics of business, customer service and sales. Whether you are interested in business as a subject, want to enhance your job prospects or start your own business this course is a perfect starting point for you. 

You will work with your tutor and others in your group to understands the main elements important to all businesses. By the end of the course, you will be confident going into different business situations and will be able to discuss how your own skills can contribute to a current business or your own new one!

You will learn:

  • Business, Marketing and Sales
  • Business
  • Marketing
  • Enterprise, Turn Your Ideas into Reality
  • Customer Service
  • Sales and Selling
  • Self promotion
  • Investigating Enterprise (Level 1)
  • Business Start-up  (Level 1 )
  • Understand Customers (Level 2)
  • Developing Customer Relationships (Level 2)

What can this course lead to?

This course can lead to:

With Level 2 Maths and English – Access to Business

Level 2 Extended Certificate in IT

Level 3 Management Skills and Knowledge

Want to learn more?

You can find out more about Northern College and the courses on offer at one of our Open Events.


Northern College, Yorkshire

Course session dates

The course starts on Thursday 22nd September and will run until Friday 8th December.

You will be required to attend college Thursday and Friday of each week for 11 weeks in total.

Course fees and funding support


* This course is fully funded for eligible students.

If you are not eligible, the cost of the course is £400.00. If you choose to stay residentially, and you are not eligible via the residential funding assessment, there will be an additional fee to pay. The vast majority of students are eligible to study and stay residentially for free and we will confirm when you apply.