Course description

This course will provide you with an understanding of the different types of customers and the value of customers and their loyalty.

You will explore real businesses and how they attract and keep customers. 

If you are interested in Business you can access this course as part of an 11 week programme that will start with the basics and lead up to level 1 and 2 certificates. 

Gateway to Business

Course session dates

Session dates for 20 April 2023 - 21 April 2023

  • Thursday 20 Apr 2023 to Friday 21 Apr 2023

Session dates for 13 July 2023 - 14 July 2023

  • Thursday 13 Jul 2023 to Friday 14 Jul 2023